It's commonly referred to as a phone tree or even a robocall.
Basically, it is a computer system that calls your phone list and plays your pre-recorded message when a person answers or after the beep of the answering machine.
There are several reasons to use a phone tree service.
Included in your plan
The Caller ID is the 10 digit phone number that your contacts see on their phone when you call using Wizard Phone.
You may use your telephone number as the Caller ID. Wizard Phone’s Caller ID is the default.
We have numerous generic Caller ID numbers such as CHURCH CALLING, VFW POST, AMERICAN LEGION, MASONIC LODGE, and many more. Our generic Caller ID numbers are free to use.
If or when your contacts call back the Caller ID, your recording will be played to the caller.
The phone list file can be in many popular file formats like Microsoft Excel, CSV or TXT.
The phone number format can be any of the following.
Your phone list may also include your contact's first name and last name, but it is not required.
You may have multiple groups in your account.
It is also easy to add, edit and delete contacts in your Wizard Phone account.
There are a few ways to create your recording your contacts will hear.
Many of our customers create their recordings by calling our toll free phone number and following the prompts.
Another option is to upload your recording from your computer.
The last option is to use our text-to-speech system. Just type your message, and a near-human voice, either female or male, will speak your message.
There are 2 ways to send your calls and both are very easy to do.
Option 1) Log into your Wizard Phone online account and click the send call broadcast button.
Option 2) Call the Wizard Phone toll free phone number and send the call broadcast via the phone.
The call reports are available in real-time in your account.
At the end of your call broadcast, you will receive a call broadcast report PDF file via email to one or more email addresses.
Frequently asked questions
There are no contracts. You can upgrade, downgrade, or cancel your plan at any time.
Yes. Wizard Phone is for non-profit organizations. Wizard Phone prohibits solicitation, telemarketing, commercial, or political campaigning.
We will never share any of your information with anybody.
We don’t limit the number of contact lists you may have.
It only takes a few minutes. Sign up for a new account, and we will send you an email with login instructions. Then, upload your list using an Excel spreadsheet or CSV file. Send your first voice, text, or email message.
No. There is no charge for busy, unanswered, or non-working numbers.
Your choice. It can be your number, the number of your organization, or one of Wizard Phones for various groups, such as Church Calling, VFW Post, American Legion, Masonic Lodge, Shrine Club, and School Calling. The default Caller ID is Wizard Phone.
The default times are 8:00 am until 10:00 pm, your local time. At your request, we will adjust these times to your preference.
No. There are only usage charges.
Your account contains a Blocked list. Wizard Phone will block all attempts to send phone, email, or SMS (text) messages to those listed.
To send a voice message, dial our toll-free number from any telephone. Follow the prompts to record and send your message immediately. Wizard Phone also offers a text-to-speech feature where you type your message and choose to have it converted to a male or female voice. If you recorded a message locally on your computer or smartphone, you could upload and use that audio file.
Type it, select the list, and click the send button to send a text message. Do the same to send an email message.
Wizard Phone will listen for the beep of an answering machine or voicemail and deliver your message.
Two ways. Wizard Phone will send an email with a detailed report attached in PDF format so you can view and print it. The same information is in your account. The reports provide all the information you will need.
We send lots of voice messages. Over time, we have added features to this service to make it more effective. We have a free option for you to send your voice message audio file as an email attachment at the same time. The body of that email will display that person’s phone number that you have on file and ask if it’s correct. If not, the note asks for an email reply with the correct information. You might appreciate how many corrections you will receive.
Every voice message we send gives a toll-free number to call to hear the recording again. So instead of calls coming to you, their leader, they will come to Wizard Phone’s message replay line. This service is also free.
We don’t set an official limit, but two minutes or less should be your goal. Answering machines and voicemail don’t allow recordings longer than two minutes—generally, the shorter your recording, the more effective your message.
Once you sign up, we'll be in touch soon to get you going.